What our clients say
We pride ourselves on our expertise and exceptional levels of service. But that is easy for us to say. Here is what some of our satisfied clients have said.
"We rarely write reviews, but are doing this unprompted, as we are so pleased with the experience we've had! We had several valuations before putting our house on the market. Initially, we had been fairly sure we'd go with an online only agent - believing that we'd save money on commission. However, the in-depth knowledge of the local area and the experience and professionalism of the Simpson & Marwick team influenced that decision and we choose Simpson & Marwick. We are so glad we did! Every single member of the team were brilliant. They are so professional and really responsive and always manage to be warm and friendly and happy to answer any questions. They really do go the extra mile. We were really happy with the price we got for our house and feel the whole sale experience has been really positive. We would say to anyone making a decision about which agent to choose, choose Simpson & Marwick. Don't be swayed by the lower headline price of other agents, including internet agents, it won't necessarily save you money and we doubt you'll get anything like the same level of service."
H & R Taggart, May 2019
"I just wanted to thank all of your team, including the legal side, for your help and support with the seamless marketing and sale process. Obviously a bereavement is very difficult but your help was invaluable in helping us navigate that process and very smoothly too. We were very pleased with the outcome."
Pearsons & Dunns, Apr 2019
"Thank you so much for everything you and your team did to assist me. Absolutely nothing was a problem and I could not have felt more at ease through the whole process."
E Cochrane, Apr 2019
"We are both delighted with the result and very impressed with the service that we received from Simpson and Marwick, which was exceptional. There were quite a few good quality prospective buyers but the offer that we got was fantastic, especially within just one week of being on the market. Thank you for all of your help. I couldn’t recommend you highly enough!"
P & M Devine, March 2019
"It was a big decision for us to sell at our stage in life but thanks to Simpson & Marwick this was stress free and they were very helpful and professional."
G & L Bonnington, March 2019
"When asked what I thought about Simpson & Marwick and the others we had seen I said "to be frank one is John Lewis and the others are like Tesco". Everything that I have seem from Simpson & Marwick says a class above."
D Wilkie Jan 2019
"Thank you for all your help and advice. It was very much appreciated and made the whole process a relatively painless exercise."
E Monaghan Nov 2018
"I would like to thank you all so much for your help. I would not go anywhere else to sell a property. Advice is always spot on and you know the market inside out."
E Leigh Oct 2018
"We are so grateful to the North Berwick team. You were so efficient and lovely to deal with and always there with the right advice when we needed it. We are endlessly grateful and could not rate the Simpson & Marwick service more highly."
E Freeman Oct 2018
"We sold our house via Simpson & Marwick, North Berwick and were delighted with the service we received. Excellent knowledge of the East Lothian market combined with helpful advice on presentation pre-market was appreciated. We were efficiently kept informed at all steps of the process from initial instruction to daily contact with viewings and feedback. A Closing Date was set within 10 days of being on the market and we were thrilled with the selling price achieved. The North Berwick office is a slickly run machine and I would highly recommend the team to anyone considering selling. 5 Stars all round."
D & G McKay, Jun 2018
"21 months after our successful sale and purchase through Simpson & Marwick, I emailed in the hope they still had some info about our new house alarm. Within 1hour of business opening hours, I had my reply. The efficiency of all the staff and ease with which you can contact them and get that all important prompt reply, is second to none and when you are in the stressful time of buying/selling it is so important to get your questions answered asap. Even questions almost 2 years later! 5 star rating for Simpson & Marwick."
D & L Hush, May 2018
"The extremely efficient systems at Simpson and Marwick are overlaid by a terrific team. Their positive, pleasant professionalism saw us through the whole sale process in a very informative and straightforward way. We would have no hesitation in recommending their impressive services."
A & K Aitchison, Mar 2018
"Simpson & Marwick’s North Berwick sales team were always on hand to give us practical and timely advice through every step of the sales process. Their knowledge of the East Lothian market proved invaluable. We would use them again without hesitation."
S Burton & E Brady, Mar 2018
"I asked Simpson & Marwick to help me sell my Mother's house following her death. They were immediately attentive and professional. Their advice was clear and concise, combining a real understanding of the market with an appreciation of the sensitivities we felt towards Mother's neighbours. They were quick in preparing the Particulars which were most attractively presented and were persuasive in getting me to agree to an Open Viewing, which proved to be most successful. They managed the process throughout with efficiency, tact and humour. A good result was achieved quickly. I would have no hesitation in recommending the team for the sale of any property, however large, in East Lothian."
M Walker, Mar 2018
"A huge thank you to the team in the North Berwick Office for the professional and efficient service received during our recent property sale. The office were in regular contact with us throughout, and gave us great advice especially when it came to the marketing - We agreed to have the scene in 30 video taken and this proved to be hugely worthwhile. This is not the first time that we have sold property through Simpson & Marwick and highly recommend them, we would have no hesitation in using them again."
T & E Hill, Feb 2018
"We have now used Simpson & Marwick on 5 occasions, moving house in and around North Berwick. Every time we have found the team at Simpson & Marwick to be first class and a joy to work with. Moving house can be a very stressful time, but the team made us feel very at ease. We hope we don’t have to move house again!, but if we did, we would not hesitate to use Simpson & Marwick again."
M & K Robertson, Feb 2018
"If there can be such a thing as stress free selling of a house, this was the nearest you could get to it. From the initial meeting, where a realistic price and selling strategy were set to the negotiation of the final price, the Simpson & Marwick team provided professional and immediate support. Very many thanks for all that you did to make the sale of our property such a smooth and stress free process. You were recommended to us and we would have no hesitation in passing on this recommendation."
M & D Teale, Jan 2018
"From the start of the process of selling my home, I was impressed with the professionalism of your team. You had done your homework when you came to value and your information was clear. The schedule was most attractive. My flat went to closing within 8 days of coming on to the market and we achieved a very good price. I was kept informed every step of the way. More importantly, everybody with whom I came into contact was incredibly helpful and friendly. It was so nice to be greeted by name and with genuine smiles as I entered the office."
H Williams, Jan 2018
"I would not hesitate to recommend engaging the services of Simpson & Marwick in selling your property. The team were friendly and professional in all aspects relating to the sale. Everything was carried out in a timely manner and explained clearly. The icing on the cake was an agreed sale on my property after only a week on the market. The legal team in Edinburgh also merit a mention for their diligence in concluding the sale. Simpson & Marwick certainly have their finger on the pulse of the property market in East Lothian and I can’t recommend them highly enough."
J Goonan, Jan 2018
"Finding an estate agent that we trusted was a challenge. However the Simpson & Marwick team were a godsend. We immediately felt that they had a ‘feel of the house’ and that was reflected in their description of our much loved house. From day one until the ink was dry on the papers we had almost daily contact with staff, they guided and advised us throughout. We would not hesitate to recommend Simpson & Marwick as the estate agent to use. They work from a well informed and also from a personal basis as they seemed to understand that selling your home can be emotional and I can say they kept me on an ‘even keel’. Thanks again to all the team."
J & H McAlpine, Jan 2018
"We really could not have been happier with the service we received from Simpson & Marwick at all stages, which was consistently first class. We undoubtedly benefited from your extensive knowledge of the market, expertise and strategic advice in relation to both the sale of our property and the purchase of our new house. We were also so impressed with how efficient the service was, particularly in relation to the sale of our property. For reasons out of our control, the sale of our property was a challenging transaction but we felt reassured throughout by the sound and measured advice that you provided and we were kept informed at all stages. It was a genuine pleasure doing business with you and your colleagues and we will have no hesitation in recommending you to anyone selling or buying property."
N & C Neal, Jan 2018